Crisis Communications Network

A resource for reputation management

This network is aimed at people and organizations who need guidance with crisis communications and online reputation.

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Latest Activity

Jim Onder updated their profile photo
October 28
Rich Klein added a blog post
Klein 10.12.09-4.pdf
October 28
Crisis Communications Network now has Video Chat by ooVoo
October 28
Crisis Communications Network now has Twitter Tracker
October 28
Crisis Communications Network now has BlogTalkRadio
October 28
Rich Klein has a new blog post: Litigation Lawyers Need to Improve Communications With Media posted with WordPress
(via WordPress)
October 28
Crisis Communications Network now has WordPress
October 28
Crisis Communications Network now has groups
October 28
Crisis Communications Network now has chat
October 28
Rich Klein updated their profile
October 28
Don, George Selby, George Bekatoros MCIPR and 1 more joined Crisis Communications Network
October 28
Rich Klein added a discussion
Northwest Airlines
Great blog post about Northwest Airlines. http://www.davidhenderson.com/2009/10/24/northwest-airlines-a-communications-nightmare/
October 27
Dave McMahon updated their profile
October 24
Rich Klein added a discussion
Delta/Northwest Flies into Crisis Mode
It's been just one year since Delta acquired Northwest. Now the merged airline has to face a serious reputation/crisis challenge after two Northwest pilots overshot Minneapolis for no good reason, except that they supposedly got into a heated argu...
October 23
Linda Ld Jacobson, APR is now a member of Crisis Communications Network
Welcome Them!
September 17
A blog post by Rich Klein was featured
September 16, 2009 Even Uncle Albert would have been amazed at how many public apologies were necessary the past few weeks. It's good to make a public apology when you are a celebrity or politician. This is particularly true when you yank a micr...
September 16

Blog Posts

Rich Klein

Crisis Communications for Law Firms - Article in New Jersey Law Journal

Posted by Rich Klein on October 28, 2009 at 11:17am

Rich Klein

"We're So Sorry If We Caused You Any Pain" : Kanye, Joe Wilson and Serena

Posted by Rich Klein on September 16, 2009 at 1:48am

Rich Klein

Managing Online Reputation Article in The New York Times

Posted by Rich Klein on July 30, 2009 at 8:05am

Rich Klein

False Report on CNN's iReport Should Alert Companies to Crisis Communications Planning for Online Attacks

Posted by Rich Klein on July 27, 2009 at 10:20am

Rich Klein

Twitter Crisis -- Documents Revealed

Posted by Rich Klein on July 16, 2009 at 9:30am

Rich Klein

Liddy Testimony on AIG Bonuses Misses The Point About Corporate Reputation

Posted by Rich Klein on March 18, 2009 at 11:00am

Rich Klein

Crisis Communications and Web 2.0 Replay

Posted by Rich Klein on January 24, 2009 at 11:21am

Rich Klein

Bernstein Crisis Management Blog

Posted by Rich Klein on January 19, 2009 at 12:52am — 1 Comment

Rich Klein

Podcast with Krishna De: Online Reputation

Posted by Rich Klein on January 18, 2009 at 1:05pm

Rich Klein

Biography of Rich Klein

Posted by Rich Klein on January 18, 2009 at 12:56pm

Videos

Notes

Crisis Communications and Web 2.0 Webinar

Here's a link to register for my January 21 webinar on Crisis Communications and Web 2.0 that is sponsored by the Legal Marketing Association (LMA). It starts at 2 p.m. ET. 

Created by Rich Klein Jan 19, 2009 at 3:32pm. Last updated by Rich Klein Jan 19.

Exxon Valdez

… Continue

Created by Rich Klein Jan 18, 2009 at 2:06pm. Last updated by Rich Klein Jan 18.

Crisis Communications and Web 2.0

I'll be hosting a webinar at 2 p.m. ET on Wednesday, January 21, 2009 called Crisis Communications and Web 2.0, sponsored by the Legal Marketing Association. 


Some of the materials will be posted here later this week.
Continue

Created by Rich Klein Jan 18, 2009 at 12:54pm. Last updated by Rich Klein Jan 18.

Notes Home

Welcome! To view all notes, click here. Continue

Created by Rich Klein Jan 18, 2009 at 11:06am. Last updated by Rich Klein Jan 18.

Forum

Rich Klein

Northwest Airlines

Started by Rich Klein Oct 27.

Rich Klein

Delta/Northwest Flies into Crisis Mode

Started by Rich Klein Oct 24.

Don Martin

Don Martin Public Affairs

Started by Don Martin Jun 22.

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